Some of the earliest work on this site dates back to 1996. The year before, I was working at Taco Bell in Northampton, Massachusetts as a shift manager. Scheduling, task management and food production?chop! chop! The general manager mentored me to assume his position when he was promoted to regional manager. But I had other plans.
So by spring of 1996 I was an entry-level graphic designer at a print shop in Amherst?the first step of my career. Customer service was integral to the job: copying architectural documents, printing files, binding course books for UMass up the street. Quality, speed and precision were honed. These two positions firmly reinforced my work ethic and established the brisk efficiency that earned me a promotion to print production manager at International Office Supply in 1999.
Visitors to this site are generally convinced that an incredibly prolific force is at work behind the scenes. Every project can be arduous undertaking. A simple graphic is a time-consuming task. A complete brand package requires numerous complex considerations. Writing sophisticated logic for a software application might demand hundreds of hours of intense concentration. A complete website calls for the timely coordination of people and resources. As project scope broadens I dynamically adapt to complications. If any single impression should be made from this website, it’s that I get things done!
This consistent track record of achievement is founded upon a firm command of project management.
Project procedures vary depending on the nature of the work. Sometimes I am a middle man stepping in to produce a section of a larger initiative. Other times I am involved long before the actual work begins, when important questions are asked:
Ideas are conceived based on those objectives. But they must be feasible, and achievable within a reasonable period. They must overcome technical limitations. They must operate upon existing frameworks or conform to established systems. Brand guidelines must be honored. Scope and risk must be manageable. Performance must exceed expectations.
I deliver ideas that meet my client’s rigorous requirements. It helps to have an abundant imagination and a practical nature to optimize the creative faculty for business use.
I gotta admit: I like the paperwork. Believe it or not, I actually enjoy authoring or utilizing a variety of documents to enable an aggressive production pace. These days even just email can often provide sufficient structure. But proper planning, scheduling, resourcing, specifications, budgeting and financial considerations must be set down and enforced with proper documentation.
Meetings? in person, on the phone, via internet, at a local sushi bar. Meetings help us establish a relationship and a comfortable familiarity that aligns our goals and smooths out production. They keep us on track throughout the process. And they are a forum for participants to voice issues within their area of expertise. Let’s schedule a meeting!
How similar are developing a web application and producing a printed catalog? Sure, the individual tasks and deliverables are quite different. Ditto the players. But the abstracted procedural structures are nearly identical. Timeless workflows which transcend industries, nations, and cultures. Yes, it helps to be intimately familiar with every component of the project to solve problems and increase efficiency. It helps to know the personalities of the players who make it all happen.
The drive to achieve is at the core of the human animal. Project management is that essential function which organizes and synchronizes humans to realize an achievement greater than the sum of its parts. It starts right now.